We know that improving access to primary care services is a top priority for our patients. At the practice we give a lot of consideration to our operating procedures and constantly review how that provision affects our patients.
The pandemic, and the subsequent changes we have made to keep you and us safe, has highlighted opportunities to improve the way you access the appropriate support for your healthcare needs.
General Practice is changing with an emphasis on ‘streaming’ patients towards the most appropriate support for their need which isn’t always a conversation with a Doctor.
Dependent on your enquiry it may be that you are better and more quickly served by getting support from our Paramedic, Advanced Nurse Practitioner, Nurse Practitioners, Practice Nurse, in-house or community Pharmacist, social Prescriber, self-referral to a community service or charitable support. It will mean more convenient access to care and a stronger focus on population health and prevention.
With this in mind, and as alluded to in previous communications, the Sit and Wait surgery has become a:
Paramedic & Nurse led Duty Team
The Sit and Wait is now led by our Advanced Nurse Practitioner Shelley Basharan, Paramedic Tammy Fox, and Nurse Practitioners Ali Page/Jane Haysom. They’ll deal with the urgent same day list with, if needed, support from a Duty Doctor who will be in place to assist if necessary.
This change will enable your Doctors to focus on continuity of care for their patients with more complex long-term conditions.
New Members of medical team
We’d like to welcome to the practice Advanced Nurse Practitioner Shelley Basharan who brings with her a wealth of clinical experience including prescribing and family planning, and is a valuable addition to our team. Welcomed also are two new GPs – Dr Andrew Macintosh who some of you have already met, joins us as a Partner and in time will take over most of Dr L Watson’s patients, and Dr Linda Arthur who joins us as a salaried GP and will take on Dr Jason Clark’s patients.
Most of you are already aware that Dr Watson and Dr Clark both retire soon. During this time of change we kindly ask that patients currently registered with Dr Watson & Dr Clark don’t ask to transfer to specific Doctors. We have a process of allocating patients to GPs in a fair and equitable manner. This ensures that no one GP has more patients than they can manage, given the time that they are here, i.e. full-time, part-time, etc. We hope you will appreciate that it is in everyone’s interest for us to maintain an even distribution of patients among the GPs so that patients receive timely treatment and minimal waiting times for booked appointments.
Your sustained support during this unprecedented time has been tremendous and the high uptake of the Covid Vaccine amongst our local population is very encouraging.
With your continued co-operation the national effort to ‘get back to normal’ is well on its way!
Thank you… from the Swanage Medical Practice team.