Welcome To
Swanage Medical Practice

Swanage Medical Practice
Station Approach
BH19 1HB


Emergencies/Home Visits/Enquiries: 01929 422231
Doctors' Appointments: 01929 475104
Practice Nurse Appointments & Clinics: 01929 475104
Community Services: 01929 422231
Urgent Problems/Out-of-Hours: 111

Friends & Family Test

We would welcome your feedback to help us maintain a high quality of care to our patients and to highlight any areas that could be improved. Therefore, we would be grateful if you would assist us by answering the following questions:

Click here to complete our online Friends & Family Test.

Your GP Cares

About Us

We are a medical practice, part of the Dorset Clinical Commissioning Group, committed to providing the best possible care to our patients.

You will be registered with one of our partners and we would ask that, wherever possible, you see that doctor. Our practice is regulated by the Care Quality Commission (CQC).

To view the results of our Patient Participation Report 2014/2015 click here

Practice Partners

Male Female
Dr Jason Clark     Dr Wendy Heard
Dr David Haines  Dr Linda Watson
Dr Robert Baker Dr Claire Hombersley
Dr Jeremy Munday Dr Sandeep Gwinnett
Dr Andrew Dennison Dr Claire Lehman
Dr Peter Blick Dr Katie Evans

Opening Hours

The health centre is open from 8.30am - 1.00pm and 2.00 - 6.30pm, Monday to Friday.

Please do not phone the surgery outside of the above mentioned times unless it is an emergency, in which case see the "When The Surgery Is Closed"

About Online Telephone Appointments, Repeat Prescriptions and Medical Summary Access

We offer the facility to book telephone appointments and order repeat prescriptions online and you can now also view online summary information from your medical records relating to medication, allergies and adverse reactions.

Please note you will need to obtain your Access ID from reception before you can use this service.

Click here to book Telephone Appointments Online
click for appointments & prescriptions online

Practice News



Dear Patient,
We would like to take this opportunity to give you an update about the Practice and to share some exciting news…..
Dr Andrew Dennison will be joining our Practice as a salaried GP from the 17th February 2015. Dr Dennison is an excellent and experienced doctor who graduated from Edinburgh in 2004 and gained his MRCGP in 2010. He lives locally with his young family and will be working four sessions a week on a Tuesday and a Thursday. Dr Dennison worked as a locum here some time ago, so some of you might recognise him.
Our plan is to transfer the remainder of Dr Lepper’s patients to Dr Dennison on or just after the 17th February.   These patients will receive a letter in the next couple of weeks.
Unfortunately Dr Gwinnett has had to extend her maternity leave and therefore delay her return to the Practice.   She now plans to return to us on the 1st May 2015.   As a result, Dr Ciara Murphy, GP Locum, will now be looking after Dr Gwinnett’s patients until her return to the Practice. Dr Murphy will be available Tuesday, Wednesday and Thursday. This is a change from the previously advertised alphabetical distribution of Dr Gwinnett’s patients.
We also have the pleasure in announcing that Dr Peter Blick will be a permanent member of the team as of the 5th January 2015. He will be working every Tuesday and will be available to all patients.
We would like to thank our patients for their understanding and consideration during this period of change and what has been a difficult time for all. However, we very much look forward to Drs Dennison, Murphy and Blick joining our team and settling in to life at Swanage Medical Practice. 
With best wishes for 2015
From all the Partners of the Swanage Medical Practice



 Save yourself a Trip to the Doctors 


Every year, millions of patients visit their GP with minor health problems that their local pharmacist could resolve.


It is estimated that every year, 50 million visits to the doctor are made for minor ailments such as coughs and colds, mild eczema, and athlete's foot. But by visiting your pharmacy instead, you could save yourself time and trouble.

All pharmacists can recognise many common health complaints. They can see you, confidentially, in a private consulting room and give advice or, where appropriate, medicines that will help to clear up the problem. If your problem is more serious, your pharmacist will recognise this and advise you to see your GP.

If everybody went to a pharmacist with common health problems, more time would be freed for our GPs. This might make it easier to get a convenient appointment with your GP next time you need one.

So if you have a common health problem, a trip to your pharmacy is an option.

Your pharmacist may be able to help with:

Athletes foot                                                   Head lice

Blocked nose                                                  Heartburn

Coughs, colds                                                 High temperature

Cold sores                                                       Indigestion

Conjunctivitis                                                 Insect bites, stings

Constipation                                                   Mouth ulcers

Contact dermatitis                                          Nappy rash

Cystitis                                                           Smokestop

Diarrhoea                                                       Sore throats

Earache                                                          Threadworm

Haemorrhoids                                                 Thrush

Hayfever, allergies                                          Veruccas, warts




The British Medical Association (BMA)

“Your GP Cares Campaign”


·        GPs are firefighting to provide services their patients need. 


·        GPs and practice teams care about the current situation and want to work with patients and government to find solutions.  We are calling for long-term, sustainable investment in general practice now.


·        The environment in which GPs are striving to provide services is increasingly challenging. 


·        There is an increased demand on general practice caused by more complex health needs and some care moving out of hospitals is all contributing to unsustainable pressures on GP services. 


·        There are simply not enough hours in the day to meet everyone’s needs.


·        GPs are struggling to recruit to vacant posts in their practices and to find locum cover so that patients can still be seen if a colleague is sick or absent.


·        The increasing demand and workload pressures are leading to low morale and stress causing many GPs to leave the profession or to consider early retirement.


·        Many GP practice buildings are old and need investment to create more room for patients to be seen or simply to make them fit for purpose.


·        GPs and their practice teams must have greater support to deliver high quality services that meet the requirements of all their local patients.



Campaign website link: http://bma.org.uk/working-for-change/your-gp-cares 


There was an interesting documentary on BBC Radio 4 'File on Four' which investigated the pressures affecting general practice which can be found at: http://www.bbc.co.uk/programmes/b006th08 





 Online Access Information (updated 8/9/14)


 We would like to take this opportunity to tell you about online access for your appointments, prescriptions and online medical record summary information.
Our secure online appointments system allows you to book a telephone consultation or a face-to-face appointment with your registered doctor. It is a simple and easy way to book appointments and is especially useful during those times that the telephone lines are busy or the Practice is closed. The service offers a simple system that is easy for you to book, view or cancel appointments online regardless of the time of day.   Only face to face surgery appointments and telephone appointments with your registered doctor are available but other types of appointments maybe be introduced in the future. 

Online repeat prescription requests gives patients’ easy access to repeat medication request. We ask that patients request their repeat prescriptions one week before their medication is due to run out.

You can now also view online summary information from your medical records relating to medication, allergies and adverse reactions.

Before you can start using our online system, you need to register for the service in person at the surgery and you will be given a username and password. Please remember to bring some form of ID with you such as your passport, driving licence or Birth Certificate, as we are now required (as part of CQC) to check patient ID before giving out access to online. Parents of children aged under 16 may request a username and password, however, ID will need to be provided and in some cases proof of parental responsibility might be requested.
All personal information held on Appointments Online and Patient Access is protected using the highest standards of internet security.
You will not be able to use the system on behalf of another adult. We recommend that you keep your password secret and do not allow anyone else access to your account.

Should you have any questions or comments about using this facility, please contact reception staff at the Practice and we will do our best to help.


New Service - Electronic Prescribing
You might also be interested to know that we now have the facility to send your prescription electronically to your pharmacy.   The electronic prescription service makes the prescribing and dispensing process more efficient for patients and staff. It means you won’t need to queue at the surgery to collect your prescription and a computer audit trail makes it easier to keep track of your prescription. To find out more about this new service, please contact your local pharmacy.





Health and Social Care Information Centre – GP Data Extraction Service

We would like to make our patients aware of the planned GP Data Extraction Service that will be happening soon.
Introduction - NHS England is commissioning a modern data service from the Health and Social Care Information Centre (HSCIC) on behalf of the entire health and social care system. Known as care.data, this programme will build on the existing data services such as the Hospital Episodes Statistics (HES) service, which was launched in 1989, and expand it to provide linked data, that will eventually cover all care settings, both in and outside of hospital.  
Under the Health and Social Care Act 2012, NHS England has the power to direct the HSCIC to collect information from all providers of NHS care, including General Practice.  This data collection process will begin via the GP Extraction Service (GPES) in approximately 8 weeks for those patients who have not objected.
Where can I get more information? - Information leaflets and posters are available at the practice and further information can be found at www.nhs.uk/caredata These resources will help you make an informed decision about the GP date extraction service (GPES).   
Do I have a choice? - If you decide you do not want information that identifies you to be shared outside the practice, please write to the Practice Manager, Natasha Ritchie, who will arrange for a note of this to be added to your medical records. This will prevent your confidential information being used other than where necessary by law.






Swanage Medical Practice has become registered as a "Primary Care Research Practice". Dr Claire Hombersley will be taking the lead for the practice and we look forward to working with and involving our patients in this important aspect of their health care.

What is research? 

 Research is the way new knowledge is found. Clinical research (also called ‘clinical trials’ or ‘studies’) is a type of research that is designed to test new treatments or ways of delivering care. Clinical research can involve patients and/or healthy people.

What is Primary Care research? 

When research takes place in a community setting, such as a GP surgery, dental practice or pharmacy it can be called ‘Primary Care Research’. Primary Care Research is concerned with the prevention of disease, new and innovative medical technologies such as a new drug, health promotion, screening and early diagnosis, as well as the management of long term conditions, such as arthritis and heart disease.

Why take part in research studies?

It has previously been found that people who take part in research studies can benefit from the experience. It can be rewarding and people often enjoy taking part. You might learn some more about the condition being studied.
Taking part in research can also help other people, such as others with the same problem as you, or those who might develop it in the future. Some research tries to find new ways of preventing health problems.
You can also sometimes take part in research as a healthy volunteer. This means that you don’t have any problems yourself, but that you volunteer to try out new treatments or ways of delivering care.

How will this affect me?

If you are eligible to take part in a research we are running you will be told about it by your doctor. You will also get some written information about the study. You may hear about it face to face or get a letter in the post from the practice.

It is up to you if you want to take part. Your care and how you are treated by staff will not be affected if you decide that taking part is not for you. You will have time to think about whether or not you want to take part.

Being in a study can be a good experience. All studies have been reviewed by a group of experts that have practice in looking at research.











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