Swanage Medical Practice
Swanage Medical Practice
Emergencies/Home Visits/Enquiries: 01929 422231
Doctors' Appointments: 01929 475104
Practice Nurse Appointments & Clinics: 01929 475104
Community Services: 01929 422231
Urgent Problems/Out-of-Hours: 111
Fax: 01929 426037
Friends & Family Test
We would welcome your feedback to help us maintain a high quality of care to our patients and to highlight any areas that could be improved. Therefore, we would be grateful if you would assist us by answering the following questions:
Click here to complete our online Friends & Family Test.
We are a medical practice, part of the Dorset Clinical Commissioning Group, committed
to providing the best possible care to our patients.
You will be registered with
one of our partners and we would ask that, wherever possible, you see that doctor. Our practice is regulated by the Care Quality Commission (CQC).
To view the results of our Patient Participation Report 2014/2015 click here
The health centre is open from 8.30am - 1.00pm and 2.00 - 6.30pm,
Monday to Friday.
Please do not phone the surgery outside of the above mentioned times unless
it is an emergency, in which case see the "When The Surgery
About Online Telephone Consultations, Appointments, Repeat Prescriptions and Medical Records Access
We offer the facility to book telephone consultations, appointments and order repeat prescriptions online and you can now also view your medical records.
Please note you will need to obtain your Access ID from reception before you can use this service and you will need to make a request to view your medical records once registered for the online service.
Swanage Medical Practice
Easter Holiday Opening Hours
Good Friday 14th April
Easter Monday 17th April
Tuesday 18th April
Open as normal 8am -6.30pm
· you need medical help fast but it's not a 999 emergency
· you think you need to go to A&E or need another NHS urgent care service
· you need health information or reassurance about what to do next
For less urgent health needs whilst we are closed contact your local pharmacist in the usual way.
For immediate, life-threatening emergencies, continue to call 999.
On behalf of the all the staff at the surgery, we wish you an enjoyable and relaxing bank holiday weekend.
Swanage Medical Practice Rated "Good" by CQC
I am delighted to announce that the Care Quality Commission (CQC) have rated our surgery as "Good". The CQC recently visited and inspected every area of our work and we are delighted to have been informed that we are classified as good throughout our services. The CQC reported that they found our services to be safe, effective, caring, responsive and well led.
We are so pleased that this rating reflects the immense hard work put in by the Doctors and staff and I hope it assures you of our committment to the health of the community.
For more information about the Care Quality Commission and to view our full inspection report, please visit: http://www.cqc.org.uk/provider/1-199748256/services
NEW - Practice Newsletters
This spring we issued the first of a quarterly newsletter. In an era of unprecedented demand on the NHS we hope keeping you informed will reassure you of our commitment to your care. We now have a new link to all the newsletters on our home page http://www.swanagemedical.org.uk/newsletter.asp
alternatively copies are available from the surgery.
Swanage Medical Practice has become registered as a "Primary Care Research Practice". Dr Claire Hombersley will be taking the lead for the practice and we look forward to working with and involving our patients in this important aspect of their health care.
What is research?
Research is the way new knowledge is found. Clinical research (also called ‘clinical trials’ or ‘studies’) is a type of research that is designed to test new treatments or ways of delivering care. Clinical research can involve patients and/or healthy people.
What is Primary Care research?
When research takes place in a community setting, such as a GP surgery, dental practice or pharmacy it can be called ‘Primary Care Research’. Primary Care Research is concerned with the prevention of disease, new and innovative medical technologies such as a new drug, health promotion, screening and early diagnosis, as well as the management of long term conditions, such as arthritis and heart disease.
Why take part in research studies?
It has previously been found that people who take part in research studies can benefit from the experience. It can be rewarding and people often enjoy taking part. You might learn some more about the condition being studied.
Taking part in research can also help other people, such as others with the same problem as you, or those who might develop it in the future. Some research tries to find new ways of preventing health problems.
You can also sometimes take part in research as a healthy volunteer. This means that you don’t have any problems yourself, but that you volunteer to try out new treatments or ways of delivering care.
How will this affect me?
If you are eligible to take part in a research we are running you will be told about it by your doctor. You will also get some written information about the study. You may hear about it face to face or get a letter in the post from the practice.
It is up to you if you want to take part. Your care and how you are treated by staff will not be affected if you decide that taking part is not for you. You will have time to think about whether or not you want to take part.
Being in a study can be a good experience. All studies have been reviewed by a group of experts that have practice in looking at research.