Surgery Hours

The health centre is open from 8.30am - 1.00pm and 2.00 - 6.30pm, Monday to Friday.
All surgeries are held at various times during these hours.
Please do not phone the surgery outside of the above mentioned times unless it is an emergency, in which case see "When The Surgery Is Closed" below.

Extended Hours

We offer additional appointments on some Monday and Wednesday evenings and Saturday mornings, with one member of staff available to open the door. These appointments are intended for those who find it difficult to make appointments during normal opening hours. The health centre will not be open for any enquiries, urgent appointments, for making appointments or prescription requests, nor will the telephone be switched on. If you have a pre-booked apointment you will need to ring the bell at the door and you will be let in.

When The Surgery Is Closed

If you are unwell in the evening, overnight or at the weekend:

• Contact the Dorset Emergency Care Service on 0845 600 10 13.

This service is for urgent medical situations - if you, or a member of your family, become ill and you are concerned. It is not for routine enquiries, such as booking an appointment with your GP, repeat prescriptions, test results etc.

When you ring the Dorset Emergency Care Service, your call will go through to the call centre in St Leonard's. A trained member of staff will answer the phone and take some details from you. They will pass your details straight over to a doctor or nurse, who will ring you back to ask you more about the problem and, with you, will decide the best option for you.

Depending on the severity of your condition, this might be:

• Advice over the phone,
• A visit to a local treatment centre, or
• A home visit by a nurse, doctor or paramedic

You can also:

• Call NHS Direct on 0845 46 47. NHS Direct can give you general medical information 24 hours a day. Their trained nurses can provide you with expert health advice and reassurance any time of the day or night.
• Visit a local pharmacy (chemist). Your local paper will have details of pharmacies open late on weekdays and on Saturdays, Sundays and Bank Holidays.
• If your injury or illness is severe, or you have had a serious accident, call 999 and ask for an ambulance. Or you can visit your local A&E department.

Disabled Access

The surgery entrance has suitable access for wheelchairs and there are toilet facilities for the disabled.