Online Access

Book GP Consultations, Order Repeat Prescriptions, or view your Medical Records and Test Results online here

Web link to SystmOnlineAccess


About accessing GP Online Services

Our secure online appointments system allows you to book a telephone consultation or a face-to-face appointment with your registered doctor. It is a simple and easy way to book appointments and is especially useful when the telephone lines are busy, or the Practice is closed. The service offers a simple system that makes it easy for you to book, view or cancel appointments online 24 hours a day, seven days a week. Currently, only face to face surgery appointments and telephone appointments with your registered doctor are available to book through SystmOnline. However, other appointment types may be introduced in the future.

Online repeat prescription requests provide our patients with access to repeat medication requests online 24 hours a day, seven days a week. We ask that patients request their repeat prescriptions one week before their medication is due to run out.

You can now also request access to view your medical records online. This service can be requested once you have registered for online access.

How to register to use GP Online Services

Before you can start using our online system, you need to register for the service in person at the surgery, and you will be given a username and password. Please remember to bring some form of ID with you, such as your passport, driving Licence or birth certificate. This is because we are now required by the Care Quality Commission (CQC) to check patient IDs before providing patients with access to our online system. 

Information for Parents or Guardians of children under 11 years of age 

You may request a username and password on behalf of the child or children for which you have parental responsibility.  Please note that ID for the child(ren) will need to be provided.  In some cases, we may for evidence of parental responsibility.

Information Security

All personal information held on Appointments Online and Patient Access is protected using the highest internet security standards.

You will not be able to use the system on behalf of another adult. We recommend keeping your password secret and not allowing anyone else to access your account.

Still have questions?

Should you have any questions or comments about using this facility, please contact reception staff at the Practice, and we will do our best to help.